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Tag contacts when service work closes

Mark completed customer work in Dripcel as soon as its Trello card is archived.

Trigger

Card Archived Trigger

Triggered when a card is archived in the specified board

Action

Add tags to a contact

Tool to add tags to a contact. use when you need to assign tag ids or tag names to an existing contact by msisdn. set create missing contact=true to auto-create the contact if it does not exist.

Why this helps

Closed work can disappear from operational view without updating the customer segment.

  • Keep lifecycle tags current
  • Support retention campaigns
  • Reduce end of work admin

Setup

Build it in a few focused steps.

  • 1Connect Trello and Dripcel in Notis once.
  • 2Create an automation describing the contact and retention tag to apply.
  • 3Pick Card Archived Trigger for the service board.
  • 4Choose report delivery and test with one real archived card.

Questions about this workflow

Can the tag indicate completion date?

Use an available tag naming convention and describe it in the instruction.

Can missing contacts be created?

Yes. Ask Notis to create the contact when supported and appropriate.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Trello to Dripcel. A trigger fires from one place; an action lands in another.

Trello triggers

Dripcel actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Contact

Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Dripcel Campaigns

Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.

ActionInstant

Card Archived Trigger

Triggered when a card is archived in the specified board

TriggerInstant

Get current credit balance

Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.

ActionInstant

New Activity Trigger

Triggered when there is activity in Trello.

TriggerInstant

Get Deliveries

Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.

ActionInstant

New Board Trigger

Triggered when a board is created in the specified workspace

TriggerInstant

Get email templates

Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.

ActionInstant

New Card Trigger

Triggered when a card is created in the specified board

TriggerInstant

Get sales

Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.

ActionInstant

Card Updated Trigger

Triggered when a specific card is updated

TriggerInstant

Dripcel Post Compliance Send

Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.

ActionInstant

Search replies based on filters

Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.

ActionInstant

Connect any two apps with Notis in the middle.

Trello and Dripcel, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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