Turn urgent Trello activity into a Close escalation task
Surface urgent customer signals as explicit CRM work before they get buried.
Trigger
New Activity Trigger
Triggered when there is activity in Trello.
Action
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
Why this helps
Urgent activity can be visible on a board yet still lack an owner or next action in Close.
- Respond to urgent signals faster
- Create a clear next action
- Reduce missed escalations
Setup
Build it in a few focused steps.
- 1Connect Trello and Close in Notis once.
- 2Create an automation named Urgent activity to Close task.
- 3Tell Notis to create a Close task only when activity indicates urgency, a complaint, a blocker, or a customer risk, including the evidence in the task text.
- 4Pick Trello New Activity Trigger.
- 5Choose a report channel and test with one urgent activity.
Questions about this workflow
Can normal activity be ignored?
Yes. Set the instruction to act only on explicit urgency or risk language.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Trello to Close. A trigger fires from one place; an action lands in another.
Trello triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.
Card Archived Trigger
Triggered when a card is archived in the specified board
Create Lead
This tool creates a new lead in close crm. it allows users to create a lead with basic company information and optional contact details, including company name, description, website url, lead status, contacts, and addresses. it operates by sending a request to the api endpoint /lead/ on the close crm platform.
New Activity Trigger
Triggered when there is activity in Trello.
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
New Board Trigger
Triggered when a board is created in the specified workspace
Delete Call
This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.
New Card Trigger
Triggered when a card is created in the specified board
Get Notes
This tool retrieves a list of note activities from close. it allows users to fetch notes with optional filtering parameters, including filtering by lead id, user id, and date ranges. the tool returns details such as note content, creation and update dates, and any associated attachments.
Card Updated Trigger
Triggered when a specific card is updated
Connect any two apps with Notis in the middle.
Trello and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Close.