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Update a Chaser customer when Trello details change

Update client contact details once in Trello and keep Chaser aligned automatically.

Trigger

Card Updated Trigger

Triggered when a specific card is updated

Action

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

Why this helps

Contact changes are easy to miss when project notes and billing records drift apart.

  • Keep customer records current
  • Reduce missed billing emails
  • Create an auditable report of each update

Setup

Build it in a few focused steps.

  • 1Connect Trello and Chaser in the Notis portal.
  • 2Create an automation instructing Notis to identify the matching Chaser customer and update the changed contact details from the Trello card.
  • 3Pick Trello Card Updated Trigger as the trigger.
  • 4Choose a report channel and test with one card containing a deliberate contact change.

Questions about this workflow

Does this update every card change?

You can instruct Notis to act only when the card contains a contact change or a defined client update signal.

What identifier is needed?

Provide the Chaser external customer identifier in the card or tell Notis how to locate the matching customer.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Trello to Chaser. A trigger fires from one place; an action lands in another.

Trello triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Credit Notes

Tool to retrieve a list of credit notes. use after authenticating this detail.

ActionInstant

Card Archived Trigger

Triggered when a card is archived in the specified board

TriggerInstant

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

ActionInstant

New Activity Trigger

Triggered when there is activity in Trello.

TriggerInstant

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

ActionInstant

New Board Trigger

Triggered when a board is created in the specified workspace

TriggerInstant

Get Organization

Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.

ActionInstant

New Card Trigger

Triggered when a card is created in the specified board

TriggerInstant

Create Credit Note

Tool to create a new credit note record in the organization. use after confirming invoice adjustments.

ActionInstant

Card Updated Trigger

Triggered when a specific card is updated

TriggerInstant

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

ActionInstant

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

ActionInstant

Connect any two apps with Notis in the middle.

Trello and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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