Fetch Bolna batch details when support activity appears
Give support the batch facts they need while the issue is still active.
Trigger
New Activity Trigger
Triggered when there is activity in Trello.
Action
Retrieve batch details by id
Retrieve a batch
Why this helps
Support work stalls while someone searches for batch identifiers and status details.
- Speeds support investigation
- Keeps issue context together
- Reduces repeated lookups
Setup
Build it in a few focused steps.
- 1Connect Trello and Bolna in Notis once.
- 2Create an automation asking Notis to retrieve the batch named in support activity.
- 3Pick the Trello New Activity trigger.
- 4Choose a report channel and test with one support activity.
Questions about this workflow
Can the response be concise?
Yes. Ask Notis for a support ready summary of the returned batch details.
What if support activity lacks a batch id?
Notis should report the missing identifier for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Trello to Bolna. A trigger fires from one place; an action lands in another.
Trello triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Card Archived Trigger
Triggered when a card is archived in the specified board
Fetch all batches by agent id
List all batches for agent
New Activity Trigger
Triggered when there is activity in Trello.
Get all agents
List all agents
New Board Trigger
Triggered when a board is created in the specified workspace
Get all phone numbers
List all phone numbers for your account
New Card Trigger
Triggered when a card is created in the specified board
Get execution by id
Retrieve specific execution by `execution id`
Card Updated Trigger
Triggered when a specific card is updated
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Trello and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bolna.