Check support callback numbers before contact
Give support teams a fast caller snapshot before returning a call.
Trigger
New Task Created
Trigger when a new task is added to Todoist.
Action
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Why this helps
Support callbacks can be delayed when agents must research unfamiliar numbers separately.
- Speed up callback preparation
- Reduce contact with spam numbers
- Give agents consistent context
Setup
Build it in a few focused steps.
- 1Connect Todoist and Callerapi once in the Notis portal.
- 2Create an automation that checks E.164 numbers in support callback tasks.
- 3Describe that Notis should provide a brief contact safety summary.
- 4Pick New Task Created in Todoist as the trigger.
- 5Choose a report channel and test with one support callback task.
Questions about this workflow
Can the summary include carrier details?
Yes, Callerapi returns carrier information when it is available.
Can this be used for every support task?
Ask Notis to skip tasks without a phone number and report only applicable lookups.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Callerapi. A trigger fires from one place; an action lands in another.
Todoist triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
New Task Created
Trigger when a new task is added to Todoist.
Connect any two apps with Notis in the middle.
Todoist and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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