Open BotStar for an escalated task
Give escalations a direct path to live support.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
Escalated work loses time when the response channel still has to be found manually.
- Create a fast escalation path
- Reduce delay after alerting
- Keep response handling centralized
Setup
Build it in a few focused steps.
- 1Connect Todoist and BotStar in Notis once.
- 2Create an automation describing how the webhook payload should open BotStar.
- 3Choose a Notis webhook trigger.
- 4Choose where run reports go.
- 5Send one real escalation webhook to test it.
Questions about this workflow
What starts this workflow?
An HTTP request to the Notis webhook starts it.
Can the payload include task context?
Yes. Include the context your automation needs in the webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Botstar. A trigger fires from one place; an action lands in another.
Todoist triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Task Created
Trigger when a new task is added to Todoist.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Todoist and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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