Spot risk signals in customer calls
Review customer conversations with a focused list of risks and follow up needs.
Trigger
New Task Created
Trigger when a new task is added to Todoist.
Action
Analyze Audio
Tool to analyze audio input for transcription. use when you need to convert an audio url or base64 string to text.
Why this helps
Renewal risks and objections are easy to miss when call reviews happen days later.
- Surface concerns sooner
- Focus account follow up
- Keep evidence with the task
Setup
Build it in a few focused steps.
- 1Connect Todoist and Astica ai once in the Notis portal.
- 2Create an automation named customer call risk scanner.
- 3Tell Notis to analyze the call audio in each new Todoist task and list explicit objections, risks, requests, and unresolved follow ups without inferring sentiment beyond the recording.
- 4Pick Todoist New Task Created as the trigger.
- 5Choose a report channel and test with one customer call recording.
Questions about this workflow
Does it predict churn?
No. It reports risks and objections stated or clearly expressed in the recording.
Can I provide account context?
Yes. Include relevant context in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Astica ai. A trigger fires from one place; an action lands in another.
Todoist triggers
Astica ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Analyze Audio
Tool to analyze audio input for transcription. use when you need to convert an audio url or base64 string to text.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASTICA_READ_TEXT
Tool to perform ocr on an image to extract text. use when you need to read raw text from images after confirming the image source.
New Task Created
Trigger when a new task is added to Todoist.
Connect any two apps with Notis in the middle.
Todoist and Astica ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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