Redact Customer Identifiers from Support Tasks
Give your team the issue context without exposing unnecessary customer identifiers.
Trigger
New Task Created
Trigger when a new task is added to Todoist.
Action
Anonymize Value
Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.
Why this helps
Support escalations can reveal contact details to people who only need the problem summary.
- Makes escalation summaries safer
- Cuts manual redaction work
- Keeps sensitive contacts out of broad channels
Setup
Build it in a few focused steps.
- 1Connect Todoist and Anonyflow once.
- 2Create an automation that identifies customer contact strings in each new support task and anonymizes them.
- 3Select Todoist New Task Created as the trigger.
- 4Pick a report channel and test with fictional support data.
Questions about this workflow
Can this preserve a reference for follow-up?
Yes. Ask Notis to keep a non-sensitive case label while anonymizing the contact strings.
Does it classify support tickets automatically?
It can analyze the task text for the patterns you describe, but the anonymization action itself accepts string values.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Anonyflow. A trigger fires from one place; an action lands in another.
Todoist triggers
Anonyflow actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Anonymize Value
Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Deanonymize Packet
Tool to deanonymize a json data packet using your private key. use after receiving an anonymized packet to recover specific fields.
New Task Created
Trigger when a new task is added to Todoist.
Deanonymize Value
Tool to deanonymize one or more anonymized string values. use when you need to recover the original plaintext values after encryption-based anonymization. example: `deanonymizevalue().execute(deanonymizevaluerequest(data=["<anonymized string>"]))`
Test Connection
Tool to test the connection to the anonyflow api. use when verifying that the anonyflow service is reachable and operational before performing anonymization tasks. example: `testconnection().execute(testconnectionrequest())`
Connect any two apps with Notis in the middle.
Todoist and Anonyflow, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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