Find the right CSR from Todoist
Answer ownership questions quickly with the current Agencyzoom CSR list.
Trigger
New Task Created
Trigger when a new task is added to Todoist.
Action
Get a list of CSRs
Fetches all customer service representatives (csrs), including their id and name, returning an empty list if none are configured.
Why this helps
Service requests wait while someone searches for the correct representative.
- Speeds up service triage
- Uses current representative data
- Reduces routing uncertainty
Setup
Build it in a few focused steps.
- 1Connect Todoist and Agencyzoom in Notis.
- 2Create an automation instructing Notis to retrieve and summarize CSRs for each new service-routing task.
- 3Choose Todoist New Task Created as the trigger.
- 4Select a report channel and test with one routing task.
Questions about this workflow
What information does the action return?
It returns configured CSRs with their ids and names, or an empty list when none are configured.
Does this assign the customer automatically?
No. It provides current CSR information for the routing decision.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Todoist to Agencyzoom. A trigger fires from one place; an action lands in another.
Todoist triggers
Agencyzoom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate for JWT via V4 SSO
Authenticates a user via v4 single sign-on (sso) using the provided callback `code` (typically required for success) to retrieve a jwt and initial user session information.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Batch create contacts
Creates 1 to 5 new contacts in agencyzoom in a single batch api call.
New Task Created
Trigger when a new task is added to Todoist.
Batch create leads
Creates up to 5 new leads in agencyzoom; all referenced entity ids (e.g., pipeline, user, custom field names) must exist, and organization `name` is required if `isbusiness` is true.
Batch delete tasks
Deletes multiple agencyzoom tasks in a batch; task deletion is permanent and the response indicates overall batch success, not individual task status.
Change lead status
Updates a lead's lifecycle status (e.g., active, won, lost, x-dated) and can optionally manage its workflow, pipeline, stage, source, or associated tags.
Mark task as completed
Marks an existing and accessible task in agencyzoom as 'completed'; this action does not return the full updated task object.
Create a customer note
Adds a new note to an existing customer's profile using their id; cannot be used to edit or retrieve existing notes.
Create a driver for an opportunity
Creates a new driver record associated with an existing agencyzoom opportunity using its id; full driver details are handled by the api endpoint directly, not specified in this action's request.
Connect any two apps with Notis in the middle.
Todoist and Agencyzoom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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