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Update opportunity progress from WhatsApp

Turn deal conversations into clear pipeline movement.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Update Opportunity

Updates an existing opportunity entity record in dynamics crm using the web api.

Why this helps

Sales opportunities look unchanged even after important customer replies.

  • Reflect real deal movement
  • Record objections promptly
  • Make next actions explicit

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Dynamics365 in Notis.
  • 2Create an automation named WhatsApp opportunity progress.
  • 3Tell Notis to update the matching opportunity with confirmed milestones, objections, and next action from the message.
  • 4Pick New WhatsApp Message Received as the trigger and choose a report channel.
  • 5Test with a message that confirms a decision or follow up.

Questions about this workflow

Can it update probability?

Yes, if you provide rules tied to explicit conversation signals.

Does it create tasks?

No. This workflow updates the opportunity record and reports the suggested next action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Dynamics365. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Dynamics365 actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get all invoices action

Get all invoices action

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Creates a new account entity record in dynamics crm using the web api.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create Case

Creates a new case (incident) entity record in dynamics crm using the web api.

ActionInstant

Create Contact

Creates a new contact entity record in dynamics crm using the web api.

ActionInstant

Create Invoice

Creates a new invoice entity record in dynamics crm using the web api.

ActionInstant

Create Lead

Creates a new lead entity record in dynamics crm using the web api.

ActionInstant

Create Opportunity

Creates a new opportunity entity record in dynamics crm using the web api.

ActionInstant

Create Sales Order

Creates a new sales order entity record in dynamics crm using the web api.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Dynamics365, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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