Log WhatsApp messages in Dovetail
Keep customer conversations searchable without copying messages by hand.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create Data Point
Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.
Why this helps
Useful customer feedback gets buried in busy WhatsApp threads.
- Captures new feedback quickly
- Adds consistent context to research data
- Reduces manual transcript handling
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Dovetail in Notis once.
- 2Create an automation named WhatsApp research capture.
- 3Tell Notis to classify each new WhatsApp message and create a Dovetail data point in the appropriate channel.
- 4Pick the TimelinesAI New WhatsApp Message Received trigger.
- 5Choose a report channel, then test with one real message.
Questions about this workflow
Does this copy every message automatically?
It runs for each new message received by the selected TimelinesAI trigger and asks Notis to create a Dovetail data point.
Can Notis classify the message?
Yes. Include the classification rules in your plain language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Dovetail. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Channel
Tool to create a new channel in dovetail. use after confirming channel details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create Data Point
Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.
Create Insight
Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."
Create Topic
Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.
Delete Channel
Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.
Delete Topic
Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."
Get Note
Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.
Connect any two apps with Notis in the middle.
Timelinesai and Dovetail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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