Retrieve a Dock certs credential for support
Give support the credential context they need without a manual search.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Credential
Tool to retrieve a verifiable credential by its unique ID. If a password was used to persist it, include the same password to decrypt and return the full credential. Otherwise, only metadata is returned.
Why this helps
Support cases stall while someone looks up credential metadata in a separate system.
- Reduces support handoffs
- Keeps case context together
- Highlights missing identifiers
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Dock certs in Notis once.
- 2Create an automation named Support credential lookup.
- 3Tell Notis to retrieve the credential ID in the webhook payload and summarize only the details relevant to the support case.
- 4Pick a Notis webhook trigger and choose the support report channel.
- 5Test with one real support payload.
Questions about this workflow
Can it return the full credential?
Only when the required persistence password is supplied and accepted by Dock certs.
What if the case is missing an ID?
The report identifies the missing credential ID.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Dock certs. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Dock certs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create API Key
Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Webhook
Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Delete API Key
Tool to delete a specific API key. Use after confirming the API key's ID via list_api_keys.
Delete Credential
Tool to delete a verifiable credential. Use after confirming the credential is no longer needed.
Delete Tag
Tool to delete a specific tag. Use when you have a tag ID and want to permanently remove it.
Delete Webhook
Tool to delete a specific webhook. Use after confirming the webhook's ID via list_webhooks.
Retrieve API Key
Tool to retrieve details of an API key. Tries single-key endpoint first, then falls back to listing and filtering.
Retrieve API Keys
Tool to list all API keys. Use when you need to retrieve all API keys for the authenticated account.
Connect any two apps with Notis in the middle.
Timelinesai and Dock certs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Dock certs.