Post WhatsApp conversation summaries in Discord
Give teammates the context they need without forwarding entire chats.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Post message to channel
Sends a message to a specified discord channel (text, embeds, stickers, components, attachments); requires `send messages` permission and one of `content`, `embeds`, `sticker ids`, or `attachments`.
Why this helps
Long message threads force teammates to read everything before they can help.
- Lower reading load
- Improve handoffs
- Keep support context searchable
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Discordbot once in Notis.
- 2Create an automation named WhatsApp conversation summary.
- 3Tell Notis to summarize each new message with customer intent, status, and requested action, then post it to the support channel.
- 4Pick New WhatsApp Message Received as the trigger and choose a report channel.
- 5Test with one real conversation.
Questions about this workflow
Can the summary include sensitive details?
Tell Notis which details to omit and use a private Discord channel when appropriate.
Can it post only customer support messages?
Yes. Describe the message cues that identify support conversations.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Discordbot. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Discordbot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add recipient to group channel
Adds a user to a discord group direct message (dm) channel.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update guild member information
Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Assign role to guild member
Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.
Add reaction to message
Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.
Add or update thread member
Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.
Modify guild ban settings
Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).
Bulk ban users in guild with message deletion option
Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.
Bulk delete messages in channel
Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.
Connect any two apps with Notis in the middle.
Timelinesai and Discordbot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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