Turn WhatsApp delivery questions into instant Detrack searches
Let Notis find the right delivery while you keep the conversation moving.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Search
Tool to search for deliveries, collections, or vehicles. use after defining search criteria to retrieve matching jobs.
Why this helps
Searching delivery records manually during customer chats creates delays and dropped follow-ups.
- Locate matching deliveries from message context
- Reduce tab switching during support chats
- Return a concise result for the next reply
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Detrack in Notis once.
- 2Create an automation named WhatsApp delivery lookup.
- 3Tell Notis to search Detrack for the delivery details mentioned in each new WhatsApp message and summarize the best match.
- 4Pick the TimelinesAI New WhatsApp Message Received trigger.
- 5Choose a report channel and test with one real customer message.
Questions about this workflow
What if the message lacks a delivery number?
Notis can search using other details in the message and report when the match is ambiguous.
Does this send a WhatsApp reply automatically?
No. It prepares the Detrack result for your next response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Detrack. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Detrack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Collection
Tool to add a new collection in detrack. use after gathering all necessary collection details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete All Collections
Tool to delete all collections in the account. use when you need to purge every collection for a specific date after confirmation.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Delete All Deliveries
Tool to delete all deliveries for a specific date. use when you need to purge deliveries in bulk before scheduling new ones.
Delete Delivery
Tool to delete one or more deliveries by date and d.o. number. use after confirming delivery entries to avoid accidental data loss (max 100 items per call).
Edit Delivery
Tool to edit specific deliveries by date and d.o. number. use after confirming delivery identifiers to update their details (max 100 per call).
List Jobs
Tool to list all jobs with optional filters and pagination. use when you need to retrieve jobs by date, status, country, or other criteria.
Search
Tool to search for deliveries, collections, or vehicles. use after defining search criteria to retrieve matching jobs.
View All Collections
Tool to view all collection jobs in detrack. use when you need to retrieve every collection job currently stored.
Connect any two apps with Notis in the middle.
Timelinesai and Detrack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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