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Notis

Enroll milestone customers in SMS Autopilot

Collect lightweight feedback by SMS after a customer reaches value.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

Why this helps

SMS feedback enrollment gets delayed when milestone data lives in another system.

  • Acts immediately on milestone events
  • Uses existing phone context
  • Keeps SMS audiences current

Setup

Build it in a few focused steps.

  • 1Connect Timelinesai and Delighted in Notis once if needed for your account.
  • 2Create an automation named Milestone SMS Autopilot.
  • 3Tell Notis to enroll the webhook customer in Delighted SMS Autopilot only when a valid phone number is present.
  • 4Choose a Notis webhook trigger.
  • 5Select a report channel and test with one milestone payload.

Questions about this workflow

What happens without a phone number?

Notis should skip enrollment and report that the required phone detail was absent.

Can existing memberships be updated?

Yes. Ask Notis to update the matching person when already enrolled.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Delighted. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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