Look up Datascope ticket types from chat
Ask which finding type to use and get the available Datascope options instantly.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Why this helps
Choosing among ticket types slows down field reporting and creates inconsistent categorization.
- Speeds up classification decisions
- Shows the current available ticket types
- Creates consistent guidance for operators
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Datascope in Notis
- 2Create a ticket type lookup automation
- 3Instruct Notis to retrieve available Datascope ticket types and recommend a fit based on the message
- 4Pick New WhatsApp Message Received and a report destination
- 5Test with one classification question
Questions about this workflow
Does this create a ticket?
No. It retrieves available ticket type configurations for guidance.
Can the recommendation use our internal policy?
Yes, include that policy in the automation prompt or message context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Datascope. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Location
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All Answers V2
Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Get All Answers With Metadata
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Get Last Tickets
Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
Get List Element
Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Connect any two apps with Notis in the middle.
Timelinesai and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Datascope.