Mute a Datadog monitor from a WhatsApp maintenance note
Stop predictable maintenance alerts from distracting your team.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Mute Monitor
Mute a monitor in datadog. temporarily silences alerts from a monitor, which is useful during maintenance windows, deployments, or when investigating known issues to prevent alert fatigue.
Why this helps
Planned work gets announced in chat, but alert silencing is easy to forget.
- Reduce alert noise during planned work
- Act on maintenance notes immediately
- Keep the operation documented in a report
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Datadog in Notis once.
- 2Create an automation that identifies the named monitor and mutes it for the stated maintenance window.
- 3Choose New WhatsApp Message Received as the trigger.
- 4Select a report channel and test with one maintenance message.
Questions about this workflow
What if no monitor name is included?
Notis asks for clarification or reports that it cannot safely identify a monitor.
Can it use a duration from the message?
Yes, when the maintenance window is clearly stated.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Datadog. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Timelinesai and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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