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Search Datadog logs from a WhatsApp incident message

Get from a WhatsApp report to the relevant logs before the trail goes cold.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Search logs

Searches datadog logs with advanced filtering capabilities. important notes: - sort parameter is not supported by the datadog logs api and will cause errors - time parameters must be in milliseconds (13-digit unix timestamps) - limit parameter is passed as string to the api - log content is nested under 'content' field in api response useful for troubleshooting, monitoring application behavior, and analyzing log patterns.

Why this helps

Incident details arrive in chat, while the evidence needed to investigate is buried in logs.

  • Reduce context switching during incidents
  • Search with the service and timeframe mentioned in chat
  • Receive a concise investigation report

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Datadog in Notis once.
  • 2Create an automation and describe how to search Datadog logs using each incoming incident message.
  • 3Choose New WhatsApp Message Received as the trigger.
  • 4Select a report channel, then test with one real incident message.

Questions about this workflow

Can Notis infer the service from the message?

Yes, it can use service names, error text, and time clues present in the message.

What if the message lacks enough detail?

Notis reports the missing context and runs the narrowest safe search it can.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Datadog. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Datadog actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Dashboard

Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create downtime

Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create event

Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.

ActionInstant

Create monitor

Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.

ActionInstant

Create SLO

Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.

ActionInstant

Create Synthetic API Test

Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.

ActionInstant

Create Webhook

Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.

ActionInstant

Delete Dashboard

Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Datadog, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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