Route customer questions from WhatsApp to Dailybot
Make every customer question visible to the person who can answer it.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Send Message
This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.
Why this helps
Customer questions get buried when the founder is the first person to see every WhatsApp message.
- Surface questions without manual triage
- Preserve the original customer context
- Speed up response ownership
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Dailybot once in Notis.
- 2Create an automation that identifies questions and sends a concise handoff.
- 3Pick New WhatsApp Message Received as the trigger.
- 4Choose a report destination and test with one real customer question.
Questions about this workflow
Can Notis ignore messages that are not questions?
Yes. In the instruction, ask Notis to send a Dailybot message only when the content contains a customer question.
Can I include the original message?
Yes. Ask Notis to include the original text alongside the summary.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Dailybot. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Dailybot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Find User by UUID
This tool allows you to find and retrieve information about a specific user in dailybot. it uses the provided user uuid to lookup the user and returns detailed information including the user's uuid, full name, image, username, occupation, birth date, chat platform data, and organization details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Find Workflow by Name
This tool allows users to find a specific workflow within dailybot by providing the workflow name. it returns detailed information including the workflow id, workflow name, workflow status, workflow type, created at, and updated at. it is especially useful to locate a workflow before running or modifying it.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Get All Users
This tool retrieves a list of all users within the organization from dailybot. it doesn't require any input parameters other than authentication. the returned json contains user details including uuid, active status, full name, and organizational data.
Get Workflows List
This tool retrieves a list of all workflows that the authenticated user has access to in dailybot. it can be executed independently with only the authentication required, and it supports optional pagination parameters (page, per page) to refine the response.
Give Kudos to Users
This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.
Send Message
This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.
Connect any two apps with Notis in the middle.
Timelinesai and Dailybot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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