Turn repeated WhatsApp questions into knowledge updates
Find the documentation gaps that keep showing up in customer messages.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Upload Knowledge Bank File
Tool to upload a knowledge bank file. Use when you have a file ready to add to Convolo AI's knowledge bank (Enterprise plan only).
Why this helps
Repeated questions reveal missing knowledge, but the source material is hard to prioritize.
- Spot documentation gaps
- Prioritize useful source files
- Improve future responses
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Convolo ai in Notis.
- 2Create an automation asking Notis to identify a prepared knowledge file that addresses the message and upload it when a valid file is available.
- 3Pick the New WhatsApp Message Received trigger.
- 4Choose where upload reports should go.
- 5Test with a question covered by an existing file.
Questions about this workflow
Does this create a file from nothing?
No. A ready file must be available and Convolo knowledge bank uploads require the supported plan.
Can one message trigger an upload?
Yes, when the message clearly matches a prepared file and your prompt allows the upload.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Convolo ai. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Define or Update Character Actions
Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Evaluate Character Performance
Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.
Generate Starter Conversation
Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Connect any two apps with Notis in the middle.
Timelinesai and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Convolo ai.