Route support questions to live documentation
Give support teams a reliable research path for technical questions.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Query-docs
Retrieves and queries up-to-date documentation and code examples from Context7 for any programming library or framework. You must call 'resolve-library-id' first to obtain the exact Context7-compatible library ID required to use this tool, UNLESS the user explicitly provides a library ID in the format '/org/project' or '/org/project/version' in their query. IMPORTANT: Do not call this tool more than 3 times per question. If you cannot find what you need after 3 calls, use the best information you have.
Why this helps
Support escalations stall when nobody knows which documentation is current.
- Creates a consistent escalation path
- Uses current references
- Keeps support research separate from ad hoc browsing
Setup
Build it in a few focused steps.
- 1Connect Timelinesai and Context7 MCP once in Notis.
- 2Create an automation and instruct it to parse webhook questions.
- 3Tell Notis to resolve the named library and answer with current Context7 docs and examples.
- 4Choose a Notis webhook as the trigger.
- 5Pick a report channel and test by sending one real support payload.
Questions about this workflow
What data should the webhook include?
Include the question, library or product name, and any version or error details available.
Can it identify missing context?
Yes. Ask the workflow to list missing details before presenting a conclusion.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Context7 MCP. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Context7 MCP actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Query-docs
Retrieves and queries up-to-date documentation and code examples from Context7 for any programming library or framework. You must call 'resolve-library-id' first to obtain the exact Context7-compatible library ID required to use this tool, UNLESS the user explicitly provides a library ID in the format '/org/project' or '/org/project/version' in their query. IMPORTANT: Do not call this tool more than 3 times per question. If you cannot find what you need after 3 calls, use the best information you have.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Resolve-library-id
Resolves a package/product name to a Context7-compatible library ID and returns matching libraries. You MUST call this function before 'query-docs' to obtain a valid Context7-compatible library ID UNLESS the user explicitly provides a library ID in the format '/org/project' or '/org/project/version' in their query. Selection Process: 1. Analyze the query to understand what library/package the user is looking for 2. Return the most relevant match based on: - Name similarity to the query (exact matches prioritized) - Description relevance to the query's intent - Documentation coverage (prioritize libraries with higher Code Snippet counts) - Source reputation (consider libraries with High or Medium reputation more authoritative) - Benchmark Score: Quality indicator (100 is the highest score) Response Format: - Return the selected library ID in a clearly marked section - Provide a brief explanation for why this library was chosen - If multiple good matches exist, acknowledge this but proceed with the most relevant one - If no good matches exist, clearly state this and suggest query refinements For ambiguous queries, request clarification before proceeding with a best-guess match. IMPORTANT: Do not call this tool more than 3 times per question. If you cannot find what you need after 3 calls, use the best result you have.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Connect any two apps with Notis in the middle.
Timelinesai and Context7 MCP, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Context7 MCP.