Organize WhatsApp product feedback with Contentful context
Turn scattered feedback into a clear view of which product content it affects.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Why this helps
Feedback arrives without enough context, making it hard to tell which product page or release it relates to.
- Groups feedback by theme
- Links comments to relevant entries
- Highlights content gaps
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Contentful graphql in Notis once.
- 2Create an automation named WhatsApp feedback context.
- 3Tell Notis to classify each message as feedback, query related Contentful product entries, and summarize the impact and open questions.
- 4Pick New WhatsApp Message Received as the trigger.
- 5Choose a report channel and test with one feedback message.
Questions about this workflow
Does it assume details not present in the message?
No. Ask Notis to label missing evidence and avoid unsupported conclusions.
Can it ignore sales or support chatter?
Yes, instruct it to report only product feedback themes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Contentful graphql. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Connect any two apps with Notis in the middle.
Timelinesai and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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