Run a cached Contentful help query for new WhatsApp messages
Get fast, consistent content retrieval when chat volume increases.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Why this helps
Repeated searches can be slow and inconsistent when every support message starts a fresh query.
- Improves lookup consistency
- Reduces repeated query overhead
- Keeps support context focused
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Contentful graphql in Notis once.
- 2Create an automation named Cached help lookup.
- 3Tell Notis to use the registered persisted query with message-derived variables and summarize matching entries.
- 4Pick New WhatsApp Message Received as the trigger.
- 5Choose a report channel and test with one real message.
Questions about this workflow
What must exist before this runs?
A registered Contentful persisted query and its SHA256 hash must already be available.
What happens on the first query call?
Include the full query text on the first call, then use the hash and variables afterward.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Contentful graphql. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Connect any two apps with Notis in the middle.
Timelinesai and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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