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Search a Contentful catalog from WhatsApp

Give sales and support a fast path from chat to structured catalog data.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

GraphQL Content API Persisted Query

Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.

Why this helps

People ask for product details in chat, but finding the authoritative entry takes too long.

  • Returns authoritative product data
  • Keeps lookup logic consistent
  • Reduces copy and paste

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Contentful graphql in Notis once.
  • 2Create an automation named WhatsApp catalog search.
  • 3Tell Notis to extract product terms, run the registered persisted query, and summarize matching catalog entries.
  • 4Pick New WhatsApp Message Received as the trigger.
  • 5Choose a report channel and test with one product request.

Questions about this workflow

Can it search by SKU?

Yes, if the persisted query accepts SKU as a variable.

What if multiple entries match?

Ask Notis to list the matches and explain the distinguishing fields.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Contentful graphql. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Contentful graphql actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get CMA Token

Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

GraphQL Content API Persisted Query

Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

GraphQL Content API Query

Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Contentful graphql, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Contentful graphql.