Find onboarding content for WhatsApp messages
Help new customers move forward with the right guide at the right moment.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Why this helps
Onboarding questions are simple but time consuming when the team must search for every answer.
- Speeds first responses
- Uses existing onboarding content
- Highlights missing guidance
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Contentful graphql in Notis once.
- 2Create an automation named Onboarding content finder.
- 3Tell Notis to detect onboarding questions, query matching Contentful guides, and summarize the recommended next step.
- 4Pick New WhatsApp Message Received as the trigger.
- 5Choose a report channel and test with one onboarding message.
Questions about this workflow
Can it identify the user's stage?
Only when the message provides enough context; otherwise it should flag the missing stage.
Does it send the guide automatically?
It returns the relevant content for review or a separate response workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Contentful graphql. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Connect any two apps with Notis in the middle.
Timelinesai and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Contentful graphql.