Check CommCare access from WhatsApp
Resolve access questions with a verified CommCare profile check in the same chat.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Why this helps
Login issues bounce between support chat and admin consoles, slowing urgent work.
- Speeds up access troubleshooting
- Surfaces roles and permissions
- Keeps support context together
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and CommCare in Notis once.
- 2Create an automation that recognizes login help requests and performs a CommCare single sign-on validation using supplied credentials.
- 3Pick New WhatsApp Message Received as the trigger.
- 4Choose a private report channel and test with an authorized support example.
Questions about this workflow
What information does it return?
The action can return the validated profile, roles, permissions, locations, and configuration available from CommCare.
Can it proceed without credentials?
No. Tell Notis to request missing authentication details rather than guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to CommCare. A trigger fires from one place; an action lands in another.
Timelinesai triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Connect any two apps with Notis in the middle.
Timelinesai and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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