Investigate an award verification question from WhatsApp
Use recorded credential interactions to clarify whether an award was opened or verified.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
Why this helps
Verification questions are hard to answer when the evidence is split between chat and credential records.
- Ground replies in recorded events
- Reduce uncertainty for recipients
- Create a repeatable support path
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Certifier once in Notis.
- 2Create an automation named Award verification investigation.
- 3Describe that Notis should extract the credential reference, list its interactions, and summarize any viewing or verification events.
- 4Pick the TimelinesAI New WhatsApp Message Received trigger and choose a report channel.
- 5Test with one verification question containing a credential reference.
Questions about this workflow
Does this verify the award itself?
It retrieves and summarizes Certifier interaction events; the returned data determines what can be confirmed.
What if there are no interactions?
Notis can report that no matching events were returned.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Certifier. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
List Designs
Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
Connect any two apps with Notis in the middle.
Timelinesai and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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