Cancel an eligible CastingWords order from WhatsApp
Stop an unnecessary transcription before processing work begins and keep the cancellation trail in your report.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Why this helps
A mistaken audio order can continue processing while the cancellation request remains buried in chat.
- Stops eligible unnecessary work sooner
- Keeps cancellation instructions visible
- Reports whether a refund action was attempted
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and CastingWords in Notis once.
- 2Create an automation named WhatsApp transcription cancellation.
- 3Tell Notis to identify a CastingWords file id in a WhatsApp cancellation request and cancel and refund it only when the file is in an eligible pre-processing or error state.
- 4Choose New WhatsApp Message Received as the trigger and select your run report channel.
- 5Test with one real cancellation request containing a file id.
Questions about this workflow
Can every CastingWords file be refunded?
No. CastingWords limits this action to files where no transcription work has been done or applicable error states.
What if no file id is included?
Notis can report that the request needs the CastingWords file id before acting.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Castingwords. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
Timelinesai and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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