Look up a Cardly order from WhatsApp
Start with the current order record instead of searching across systems while the customer waits.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
List Orders
Tool to retrieve orders placed by your organisation. use when you need to fetch paginated order history after confirming the endpoint.
Why this helps
Order questions interrupt focused work when the relevant status is buried in a separate dashboard.
- Reduce support lookup time
- Anchor replies in current order data
- Keep customer context attached
Setup
Build it in a few focused steps.
- 1Connect Timelinesai and Cardly in the Notis portal once.
- 2Create an automation that detects WhatsApp order-status questions and asks Cardly to list or identify the relevant order record.
- 3Pick the Timelinesai New WhatsApp Message Received trigger.
- 4Choose a report channel and test with one real status question.
Questions about this workflow
What if there is no order number?
Ask Notis to use identifiers present in the message and flag the result for confirmation when more than one order could match.
Does it send the customer an answer?
It retrieves and reports order information; outbound WhatsApp messaging is not part of the allowed Cardly action set.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Cardly. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Cardly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Webhook
Tool to create a new webhook subscription. use when you need cardly to notify your application via http post for specific events.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
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Tool to retrieve the currently available artwork for your organisation. use when you need to list and paginate artwork items, optionally filtering to only your own artwork.
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Tool to list credit history records. use after checking account balance to review recent credits/debits.
List Fonts
Tool to list your currently available fonts. use after confirming authentication to explore font options in cardly.
Connect any two apps with Notis in the middle.
Timelinesai and Cardly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Cardly.