Record a Canny vote from WhatsApp intent
Count customer demand even when the vote starts in a chat.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create Vote
Tool to create a vote for a post. use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. example: create a vote for postid abc123 with voterid user 456.
Why this helps
Strong customer interest is lost when people never visit the feedback portal.
- Capture off portal demand
- Improve prioritization data
- Reduce repeated vote requests
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Canny in Notis once.
- 2Create an automation describing how to match a message to an existing post and user.
- 3Tell Notis to create a vote only when the sender clearly endorses the request.
- 4Pick the WhatsApp trigger and choose a report channel.
- 5Test with one explicit endorsement message.
Questions about this workflow
Will every positive message create a vote?
Only if your instruction defines explicit support such as requesting or endorsing the feature.
What if the sender is not a Canny user?
Provide a stable Canny user identifier or ask Notis to report the missing identity.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Canny. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Timelinesai and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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