Keep Canny users current from WhatsApp contacts
Maintain a cleaner feedback community profile with less admin work.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Why this helps
User records become incomplete when contact details stay only in WhatsApp.
- Reduce duplicate user records
- Improve attribution
- Keep contact details consistent
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Canny in Notis once.
- 2Create an automation with the user identity details to trust.
- 3Tell Notis to create or update the Canny user when a message contains a verified email.
- 4Pick New WhatsApp Message Received and choose a report channel.
- 5Test with one contact whose email is available.
Questions about this workflow
What if the message has no email?
Have Notis leave the user unchanged and report that more identity information is needed.
Can it update an existing user?
Yes. The Canny action supports creating or updating a user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Canny. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
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Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
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Connect any two apps with Notis in the middle.
Timelinesai and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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