Adjust Callingly team agent settings from a request
Apply focused dispatch changes without a dashboard detour.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Team Agent Settings
Tool to update settings (priority, capacity) for a specific team agent. use when adjusting an agent's priority or call capacity after team configuration.
Why this helps
Capacity and priority updates arrive late when they depend on a manual configuration step.
- React faster to staffing changes
- Keep dispatch settings aligned
- Reduce configuration friction
Setup
Build it in a few focused steps.
- 1Connect Callingly in Notis and configure a Notis webhook trigger.
- 2Create an automation that updates team agent settings from an authorized request.
- 3Pick the webhook trigger and choose a report channel.
- 4Send one real settings request to test the workflow.
Questions about this workflow
What settings can be changed?
Use the priority or capacity settings supported by the Callingly action.
Can it handle an ambiguous request?
Tell Notis to report ambiguity and wait for a precise team and agent reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Callingly. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Timelinesai and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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