Add WhatsApp follow-ups to BugHerd comments
Keep every customer update attached to the issue your team is already solving.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Why this helps
Follow-up messages get separated from the original BugHerd task.
- Preserve issue history
- Reduce repeated status checks
- Give developers the latest customer evidence
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and BugHerd in Notis.
- 2Create an automation from the Automations area.
- 3Tell Notis to find the related BugHerd task and add each relevant WhatsApp follow-up as a comment.
- 4Choose New WhatsApp Message Received as the trigger.
- 5Select where reports should go and test with one real follow-up.
Questions about this workflow
How does Notis identify the related task?
Tell Notis what conversation or issue reference to use; if no match is available, it can report that context is missing.
Can internal notes be excluded?
Yes. Include that instruction in the plain language automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Bugherd. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
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Create Task
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Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Timelinesai and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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