Match WhatsApp Senders to Brevo Contacts
Know who is messaging before you decide what to do next.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Why this helps
Switching between WhatsApp and Brevo to identify a sender slows replies and causes duplicate records.
- Identify existing contacts immediately
- Reduce duplicate outreach
- Keep reply context in one run
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Brevo once in the Notis portal.
- 2Create an automation named for WhatsApp sender matching.
- 3Tell Notis to find the Brevo contact for each new WhatsApp sender and summarize the match.
- 4Pick the TimelinesAI New WhatsApp Message Received trigger and choose a report channel.
- 5Test with one real incoming message.
Questions about this workflow
What if the sender is not in Brevo?
Notis reports that no matching contact was found so you can decide the next step.
Which TimelinesAI event starts this workflow?
It uses New WhatsApp Message Received, event 19634.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Brevo. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Brevo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a company
This tool allows you to create a new company in your brevo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Email Template
This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create SMS Campaign
This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.
Delete a company
Deletes a company from brevo using its unique identifier.
Delete Contact
Deletes a contact from brevo using its unique identifier.
Delete Email Template
This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.
Delete SMS Campaign
This tool deletes an existing sms campaign.
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Connect any two apps with Notis in the middle.
Timelinesai and Brevo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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