Update a Brevo Email Campaign from WhatsApp Feedback
Let customer language guide the next campaign adjustment.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Update Email Campaign
Updates an email campaign in brevo using its unique identifier.
Why this helps
Feedback arrives in WhatsApp while campaign changes wait in a separate workflow and lose momentum.
- React to direct customer feedback
- Keep campaign decisions traceable
- Reduce delay between insight and change
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Brevo once in the Notis portal.
- 2Create an automation for campaign feedback messages.
- 3Tell Notis to summarize actionable feedback and update the specified Brevo email campaign only when a campaign ID and clear change are present.
- 4Pick New WhatsApp Message Received and select a report channel.
- 5Test with one message containing explicit campaign feedback.
Questions about this workflow
What is required to update a campaign?
The instruction must provide a valid Brevo campaign ID and a specific permitted change.
Can it infer a campaign ID from nowhere?
No. Notis reports missing identifiers instead of guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Brevo. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Brevo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a company
This tool allows you to create a new company in your brevo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Email Template
This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create SMS Campaign
This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.
Delete a company
Deletes a company from brevo using its unique identifier.
Delete Contact
Deletes a contact from brevo using its unique identifier.
Delete Email Template
This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.
Delete SMS Campaign
This tool deletes an existing sms campaign.
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Connect any two apps with Notis in the middle.
Timelinesai and Brevo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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