Check BoxHero inventory when WhatsApp asks about a product
Turn product questions into quick, reliable inventory answers.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Why this helps
Product questions get buried in chats while someone searches inventory manually.
- Get current item details without switching apps
- Reduce delayed replies to customers
- Keep answers grounded in BoxHero data
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and BoxHero in Notis once.
- 2Create an automation named Product question stock check.
- 3Tell Notis to identify the product in each new WhatsApp message and retrieve the matching BoxHero item details for a reply draft.
- 4Pick the TimelinesAI New WhatsApp Message Received trigger.
- 5Choose a report channel, then test with one real product question.
Questions about this workflow
Can this answer messages automatically?
It retrieves the item details and can prepare a response; sending the WhatsApp reply requires a separate messaging action.
What if the product name is ambiguous?
Ask Notis to flag ambiguity and request a barcode or clearer name before retrieving an item.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Boxhero. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Get Location
Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.
Get Member
Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.
Get Linked Team Info
Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.
BoxHero - List Basic Transactions
Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
Timelinesai and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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