Refresh BotStar when WhatsApp context changes
Keep the active BotStar experience aligned as new details arrive in WhatsApp.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Why this helps
A live chat session can keep stale context after a customer sends an important update elsewhere.
- Reduce stale session context
- React to customer updates quickly
- Keep widget configuration current
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and BotStar once in Notis.
- 2Create an automation for context refreshes.
- 3Tell Notis to reinitialize the BotStar widget when a new WhatsApp message changes the active conversation context.
- 4Pick the TimelinesAI New WhatsApp Message Received trigger.
- 5Choose reports and test with one context-changing message.
Questions about this workflow
When should the widget be reinitialized?
Use this when the new message changes data or configuration that BotStar should receive. State the exact condition in your instruction.
Does this replace the initial load?
The action is intended for reinitializing after the initial load.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Botstar. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Timelinesai and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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