Capture BotStar chat closes for WhatsApp follow-up
Know when a BotStar conversation ends so the next follow-up does not get forgotten.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Why this helps
A chat closing is easy to miss, especially when the original request started in WhatsApp.
- Make chat completion visible
- Support consistent follow-up
- Reduce dropped handoffs
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and BotStar once in Notis.
- 2Create an automation for post-chat follow-up signals.
- 3Tell Notis to register a BotStar on close callback when the new WhatsApp message indicates follow-up is required.
- 4Choose the TimelinesAI New WhatsApp Message Received trigger.
- 5Select reports and test with one follow-up case.
Questions about this workflow
When is this callback available?
Use it after the BotStar widget has been initialized, as required by the action.
Can the callback send a WhatsApp message?
The callback registration itself does not send a message. It can log or trigger the behavior you describe.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Botstar. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Timelinesai and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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