Find Existing Botsonic FAQs for New WhatsApp Questions
Check your FAQ library before answering another repeated question.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
Repeated WhatsApp questions consume attention because the answer may already be buried in your Botsonic FAQ list.
- Spot reusable answers faster
- Reduce duplicate manual research
- Create a clearer path for handling recurring questions
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Botsonic once in the Notis portal.
- 2Create an automation named WhatsApp FAQ gap scan.
- 3Tell Notis to inspect the incoming message and return relevant existing Botsonic FAQs, noting when none match.
- 4Choose New WhatsApp Message Received as the trigger and select a report channel.
- 5Test it with one real customer question.
Questions about this workflow
Can it create a new FAQ?
No. The available Botsonic action lists existing FAQs for review.
What if no FAQ matches?
Ask Notis to report that no matching FAQ was found and include the incoming question for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Botsonic. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
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Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Timelinesai and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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