Catch Conversation Quality Issues From WhatsApp Activity
Use fresh messages to find where Botsonic conversations need a closer look.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Answer quality problems hide in individual threads until a customer complains or a review happens much later.
- Surface unclear or incomplete answers
- Catch repeated explanations early
- Create a focused review queue
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Botsonic once in the Notis portal.
- 2Create an automation named Conversation quality review.
- 3Tell Notis to retrieve the relevant Botsonic conversation and flag unclear, incomplete, contradictory, or repeated answers using your review criteria.
- 4Choose New WhatsApp Message Received as the trigger and select a report channel.
- 5Test it with one real conversation.
Questions about this workflow
What quality criteria should I use?
Include criteria that matter to your bot, such as accuracy, completeness, consistency, tone, or next step clarity.
Does it change the conversation?
No. It retrieves and reviews conversation data for a report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Botsonic. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
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Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Timelinesai and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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