Spot FAQ Priorities From Incoming Question Webhooks
Use submitted customer questions to decide which Botsonic FAQ topics deserve review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
FAQ maintenance becomes guesswork when recurring questions arrive through disconnected channels.
- Capture questions from any webhook source
- Prioritize FAQ review with evidence
- Reduce scattered manual triage
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Botsonic once in the Notis portal.
- 2Create an automation named Webhook FAQ audit.
- 3Tell Notis to compare each webhook question with all Botsonic FAQs and report the closest match, repeated theme, or missing topic.
- 4Choose a Notis webhook trigger and select a report channel.
- 5Test it with one real question payload.
Questions about this workflow
Does this require TimelinesAI for every run?
No. A Notis webhook can start the automation with a question payload from an approved source.
Can it update the FAQ list?
No. This workflow reviews FAQs and reports priorities.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Botsonic. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Timelinesai and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Botsonic.