Fetch Botbaba contact details for WhatsApp triage
Start triage with the customer context already in Botbaba.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Get BotBaba Contact
Tool to fetch a BotBaba contact by its ID. Use when you need to retrieve the full details of a contact after creation or update.
Why this helps
Teams waste time searching for identity and history before deciding what to do next.
- Reduce lookup time
- Improve routing decisions
- Give operators useful context
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Botbaba in Notis.
- 2Create a contact lookup automation.
- 3Tell Notis how to identify the contact from the incoming message and summarize the returned details.
- 4Pick the new WhatsApp message trigger and report destination.
- 5Test with one known contact.
Questions about this workflow
Can the lookup result be used by another action?
Yes. Ask Notis to summarize it or use it to guide a later Botbaba action in the same automation.
What if no contact matches?
Instruct Notis to report the missing match and avoid changing records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Botbaba. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Timelinesai and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Botbaba.