Save special requests where your booking team can see them
Move useful guest context from chat into the booking record before it gets lost.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Update Booking Details
Tool to update existing booking detail records. use when modifying guest-filled form fields for bookings matching specific filters.
Why this helps
Special requests remain in a chat thread instead of the booking record used by the team.
- Centralizes guest context
- Reduces handoff errors
- Makes preparation easier
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Bookingmood in the Notis portal.
- 2Create an automation named Special request capture.
- 3In one instruction, tell Notis to identify explicit requests, match the booking, and append them to the appropriate booking details field.
- 4Choose the WhatsApp message trigger and a report channel.
- 5Run a test using one real special request.
Questions about this workflow
Does this create a new reservation?
No. It updates booking detail records for an existing matching booking.
What if there is no booking match?
Have Notis report the message for manual follow-up instead of making an unsupported update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Bookingmood. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Bookingmood actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Booking Widget
Tool to create a new booking widget. use after preparing widget parameters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Booking Details
Tool to delete booking details matching given filters. use after confirming which booking detail records to remove.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
List Organizations
Tool to list organizations. use when you need to retrieve all organizations accessible by the current api key.
List Booking Widgets
Tool to list booking widgets. use when you need to fetch available widget configurations.
Deprecated: Search availability
Deprecated: replaced by search availability.py
Update Booking Details
Tool to update existing booking detail records. use when modifying guest-filled form fields for bookings matching specific filters.
Connect any two apps with Notis in the middle.
Timelinesai and Bookingmood, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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