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Review a Bonsai cluster escalation from WhatsApp

Make infrastructure escalations easier to hand off with the cluster context already attached.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Get Bonsai Cluster Details

Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.

Why this helps

Escalations often lack the cluster context needed for a fast, confident response.

  • Attach cluster context to escalation messages
  • Create faster operator handoffs
  • Reduce repeated lookup requests

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Bonsai in Notis once.
  • 2Create an automation for WhatsApp cluster escalations.
  • 3Tell Notis to identify the cluster slug in the message, retrieve its details, and write a short handoff summary.
  • 4Pick the TimelinesAI New WhatsApp Message Received trigger and select a report channel.
  • 5Test with one real escalation message containing a cluster slug.

Questions about this workflow

Can Notis decide whether a message is an escalation?

Yes. In the instruction, ask Notis to handle messages that describe an incident, degradation, or urgent cluster review.

What if no cluster slug is present?

Ask Notis to report that the slug is missing so the sender can provide it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Bonsai. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Bonsai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Bonsai Cluster Details

Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Bonsai Spaces

Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Retrieve Space Details

Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.

ActionInstant

List Spaces

Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Bonsai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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