Start a Bolna call from WhatsApp
Turn a callback request into a call while the context is still fresh.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Make a phone call from agent
Initiate calls
Why this helps
Callback requests get lost when the team has to copy a phone number and agent choice between apps.
- Respond to callback requests faster
- Use the requested Bolna agent
- Preserve the original WhatsApp context in the report
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Bolna once in Notis.
- 2Create the automation and describe how to place an approved callback in one instruction.
- 3Pick New WhatsApp Message Received as the trigger.
- 4Choose where run reports should go.
- 5Test with one real message containing a phone number and agent id.
Questions about this workflow
What if the message has no phone number?
Tell Notis to ask for the missing number and not start a call.
Can the message choose the agent?
Yes, when it names a valid Bolna agent id or an unambiguous agent reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Bolna. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Fetch all batches by agent id
List all batches for agent
Get all agents
List all agents
Get all phone numbers
List all phone numbers for your account
Get execution by id
Retrieve specific execution by `execution id`
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Timelinesai and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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