Follow up on WhatsApp support conversations automatically
Give customers a clear written resolution without rewriting every chat.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Why this helps
Support details get lost when the final answer only lives inside a WhatsApp thread.
- Create consistent resolution messages
- Preserve important support context
- Give customers a searchable written recap
Setup
Build it in a few focused steps.
- 1Connect Timelinesai and Bigmailer once in the Notis portal.
- 2Create the automation and state that resolved support messages should become recap campaigns.
- 3Pick New WhatsApp Message Received as the trigger.
- 4Choose a report channel, then test with one resolved support message.
Questions about this workflow
Does this send every incoming message?
Notis follows the conditions in your instruction, so you can limit campaigns to messages that indicate a resolved support case.
Can the recap include next steps?
Yes. Ask Notis to extract agreed actions and include them in the campaign content.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Bigmailer. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Bigmailer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
This tool retrieves information about the authenticated user in bigmailer using the get /me endpoint. it requires only authentication and no additional parameters, making it ideal for verifying api connectivity and retrieving essential user details.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
List All Brands
This tool retrieves a list of all brands associated with the authenticated bigmailer account. it allows users to view and manage their brands. the operation is executed via a simple get request to the /brands endpoint and requires proper authentication using the x-api-key header. the response is a json array containing information such as brand id, brand name, and other related details.
Connect any two apps with Notis in the middle.
Timelinesai and Bigmailer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Bigmailer.