Follow up on customer feedback automatically
Acknowledge useful feedback while the customer knows you heard it.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Why this helps
Feedback earns trust only when customers receive a timely response and clear next step.
- Acknowledge customer input quickly
- Separate praise from issues for better follow-up
- Keep feedback responses consistent
Setup
Build it in a few focused steps.
- 1Connect Timelinesai and Bigmailer once in the Notis portal.
- 2Create the automation and describe how feedback should become a thank-you or issue follow-up.
- 3Pick New WhatsApp Message Received as the trigger.
- 4Choose where reports go and test with one feedback message.
Questions about this workflow
Can Notis route praise and complaints differently?
Yes. State the distinction and the desired campaign response in your instruction.
What if the feedback lacks contact details?
Ask Notis to report the missing information rather than create an incomplete campaign.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Bigmailer. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Bigmailer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
This tool retrieves information about the authenticated user in bigmailer using the get /me endpoint. it requires only authentication and no additional parameters, making it ideal for verifying api connectivity and retrieving essential user details.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
List All Brands
This tool retrieves a list of all brands associated with the authenticated bigmailer account. it allows users to view and manage their brands. the operation is executed via a simple get request to the /brands endpoint and requires proper authentication using the x-api-key header. the response is a json array containing information such as brand id, brand name, and other related details.
Connect any two apps with Notis in the middle.
Timelinesai and Bigmailer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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