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Delete Better Stack escalation policies from WhatsApp

Handle confirmed policy cleanup from the conversation where the decision was made.

Trigger

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

Action

Delete Escalation Policy

Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.

Why this helps

Retired escalation policies linger because deletion requires a separate administrative step.

  • Reduces stale incident procedures
  • Requires an explicit policy id
  • Leaves a clear execution report

Setup

Build it in a few focused steps.

  • 1Connect TimelinesAI and Better Stack in Notis.
  • 2Create an automation named WhatsApp escalation policy retirement.
  • 3Tell Notis to delete a policy only when the message includes its exact id and explicit confirmation to remove it.
  • 4Pick New WhatsApp Message Received as the trigger and choose a report channel.
  • 5Send one confirmed retirement request to test the workflow.

Questions about this workflow

Does Notis guess the policy id?

No. The exact id must be present in the WhatsApp message.

Can a message undo the deletion?

Deletion is permanent through the action, so require a clear confirmation before running it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Timelinesai to Better stack. A trigger fires from one place; an action lands in another.

Timelinesai triggers

Better stack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Escalation Policy

Tool to create a new escalation policy. use when defining how incidents should escalate across team members.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Heartbeat Group

Tool to create a new heartbeat group. use when you need to organize related heartbeat checks under a single, logical group. example prompt: "create a new heartbeat group named 'backend services'."

ActionInstant

New WhatsApp Message Received

Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.

TriggerPolling

Create Outgoing Webhook Integration

Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.

ActionInstant

Create Source Group

Tool to create a new source group. use when you have finalized the group name (and optional sort index) and need to organize related log sources under that group.

ActionInstant

Delete Escalation Policy

Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.

ActionInstant

Delete Source Group

Tool to delete a source group by id. use when you need to permanently remove an existing source group after confirming it is no longer needed.

ActionInstant

Get Heartbeat

Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.

ActionInstant

Get Heartbeat Availability

Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.

ActionInstant

Connect any two apps with Notis in the middle.

Timelinesai and Better stack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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