Translate Order Statuses Into Clear Replies
Make internal Baselinker statuses understandable before you answer customers on WhatsApp.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Get Order Status List
Tool to retrieve a list of order statuses created in the baselinker order manager. use when you need to map status ids to human-readable names.
Why this helps
Status labels can be cryptic, causing delays and inconsistent explanations.
- Reduce status confusion
- Standardize support language
- Respond with confidence
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Baselinker in Notis.
- 2Create a new automation for status explanations.
- 3Tell Notis to identify the status mentioned or implied in the message, retrieve the Baselinker status list, and draft a plain language explanation.
- 4Choose New WhatsApp Message Received as the trigger and select a report channel.
- 5Test with one status question.
Questions about this workflow
Does this send the reply automatically?
It prepares a report or draft for review unless you separately authorize a sending action.
Can I provide our preferred wording?
Yes. Include your preferred tone and terminology in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Baselinker. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Inventory Documents
Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Timelinesai and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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