Find Backendless context for every WhatsApp message
Give each reply the customer history it needs.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
General Object Retrieval
Tool to retrieve objects from a specified backendless table with filtering, sorting, and pagination. use after confirming the table name and query options. example: "get users where age > 30 sorted by created desc".
Why this helps
Your team may have to search several systems before understanding who is messaging and what happened before.
- Surface prior customer records
- Reduce duplicate research
- Prepare faster responses
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Backendless once.
- 2Create an automation describing which Backendless table and matching details to use.
- 3Select New WhatsApp Message Received.
- 4Choose where reports go and test with a real conversation.
Questions about this workflow
What if no record matches?
Ask Notis to report that no match was found and include the original message for follow-up.
Can it search by phone number?
Yes, if the incoming message provides a phone number and your Backendless table stores it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Backendless. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Timelinesai and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Backendless.